Refund and Shipping Policy

Shipping Policy.

Delivery Times to the USA
Your SHOO product is shipped from Baltimore, US, meaning you should receive your product within 3-7 working days based on USPS guidelines.

Delivery Times to Rest of the world
Your SHOO product is shipped from the US meaning you should get your product within 15-20 working days based on your local carrier and USPS guidelines.

Refund Policy.

We offer a 30-day money back guarantee and 30-day exchanges.  No questions asked!

The customer pays for inbound shipping unless the refund/exchange is due to damage or error on our part.